Costumer Support di PT. Rock Heart Indonesia

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    Kontrak, SarjanaKontrak, Sarjana
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  • License:
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JOBINDO.co.id – Lowongan kerja di PT. Rock Heart Indonesia

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 Tentang Perusahaan

 Ringkasan Pekerjaan

Pendidikan :  S1
 Gender :  Laki-laki/Perempuan
 Umur :
 Pengalaman :  Min 1 Tahun
 Status Kerja :  Kontrak
 Salary    :  5-8 Juta
 Batas Apply   :  28 Februari 2023
Alamat  :  Kampung Bali, Tanah Abang, Jakarta Pusat, DKI Jakarta, Indonesia

 Deskripsi & Kualifikasi

  • At least holds a bachelor’s degree
  • Knowledgeable in MS Office (Word, Excel, PowerPoint)
  • Good command of the English and Japanese language, both oral and written.
  • Must have at least 2-3 years’ experience as Customer Support or similar position.
  • Possess strong relationship management skills, ability to collaborate, and bring people together towards a shared outcome
  • Passionate about high-quality work and continuous improvement in business procedures.
  • Possess good comprehension and sharp analytical skills
  • Be a team player and capable of meeting strict deadlines.
  • Good record of attendance, interpersonal skills, and decision-making skills.

Costumer Support

Deskripsi Pekerjaan

  • Conduct account opening and verification procedures.
  • Communicate directly with clients regarding account registration; promotion; and company services.
  • Receive, accommodate, and follow up on inquiries, criticism, suggestions, complaints, and feedback from clients.
  • Accurately manage and resolve client issues
  • Make decisions on handling customer complaints based on SOP
  • Convey the conclusion of the complaint follow-up process to the client.
  • Analyzing customer satisfaction surveys.
  • Obliged to protect data and information related to customers, systems and everything related to the company
  • Provide input and suggestions according to their respective fields, for the development and progress of the company
  • Other ad hoc tasks to be assigned

Company
Name
PT. Rock Heart Indonesia
Same as (Website / Social Media)
Job Location
Street
Kampung Bali, Tanah Abang, Jakarta Pusat, DKI Jakarta, Indonesia
Postal Code
55581
Locality
Country ISO Code
Indonesia
Region ISO Code
ID
Salary
Unit
Monthly
Currency ISO Code
IDR
Value
1.00
Job Meta
Employment Type
Contractor
Valid Through
2023-01-31
Perhatian – Dalam proses rekrutmen, perusahaan yang resmi tidak pernah menarik biaya dari kandidat. Jika ada perusahaan yang menarik biaya wawancara, tes, reservasi tiket, dsb lebih baik dihindari karena ada indikasi penipuan. Jangan mentransfer pembayaran apapun ketika melamar kerja.

 

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Costumer Support di PT. Rock Heart Indonesia

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